Technical Support Engineer Job at Frank Management Consult Ltd… See details on how to apply for the opportunities available at Frank Management Consult Ltd.
Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity.
- Provide technical support for wifi systems, digital signage systems, CCTV, IPTV, and nurse call systems
- Troubleshoot and resolve technical issues
- Respond to customer inquiries and requests for assistance
- Monitor and maintain system performance
- Identify and recommend system improvements
- Provide training to customers on the use of these systems
- Document technical issues and resolutions
- Bachelor’s degree in Computer Science, Information Technology or related field
- 3+ years of experience in technical support, specifically in wifi systems, digital signage,systems, CCTV, IPTV, and nurse call systems
- Excellent written and verbal communication skills
- Strong problem-solving and analytical skills
- Experience with troubleshooting and resolving technical issues
- Strong customer service skills