Home JOBS IN KENYA Process and System Excellence Analyst at Safaricom Kenya

Process and System Excellence Analyst at Safaricom Kenya

Process and System Excellence Analyst at Safaricom Kenya… See details on how to apply for the opportunities available at Safaricom Kenya.

  • Company: Safaricom Kenya
  • Location: Kenya
  • State: Nairobi
  • Job type: Full-Time
  • Job category: IT/Telecom Jobs in Kenya – Safaricom Jobs in Kenya

Job Description

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.

The role will report administratively to the Finance Shared Services Lead in day-to-day operations of the shared service and functionally to the Technical Enablement Lead. The role holder will provide lead functional support across ERP modules and Hyperion Financial Management for the Group’s Financial Operations. They will also evaluate business processes across various integrated financial systems to inform on automation, digitization and process optimization.

Job Responsibilities                

  • Providing lead functional support across Oracle EBS R12 modules for the O2C, R2R, ATR, P2P, and Treasury processes including Reporting in Hyperion Financial Management.
  • Lead the journey of process excellence (Lean Six Sigma) and strategic business improvement projects, and partner with Finance and Technical teams while acting as an SME to stakeholders in identifying and prioritizing improvement projects.
  • Drive Master data management policies by designing optimal financial system controls in creation, maintenance and implementing regular review mechanism.
  • Manage expansion of ERP footprint across operating units through set ups and configuration of the different modules to provide standard system and business processes across operating units.
  • Recommend based on analysis the incorporation of new and smart digitization technologies such as RPA, NLP and Machine Learning in the processes supported.
  • Drive the development of dashboards for Finance Shared Services using Qlik and Power BI.
  • Support in monthly/year end closure process ensuring timely resolution of issues across modules.
  • Enhance the finance shared services function’s responsiveness, accuracy, efficiency, and adaptability, and minimize risks in the various processes.
  • Enhance the uniformity, accountability, and control of financial processes.
  • Realize efficiency, productivity gains and cost savings by streamlining financial procedures, eliminating waste and doing more with less.
  • Drive documentation of standard E2E system processes.
  • Drive delivery of strategy in the Digital Finance Roadmap by steering projects and ensuring adherence to project timelines, budgets, standardization of implementations and seamlessly integrating Oracle EBS with multiple dissimilar standalone systems.
  • Represent Finance in key projects and ensure financial requirements are met across financial systems.
  • Organize regular and relevant training for staff during the implementation of the various financial system improvements.
  • Through Global benchmarking, drive attainment of world class Finance Shared Service Operations .


  • University degree from a recognized university in Computer Science, Information Technology, Finance, Accounting or other IT & business-related fields.
  • Professional qualification in accounting e.g. CPA, ACCA, CIMA or an equivalent is key
  • Six Sigma Certification with Quality improvement and Lean Deployment background.
  • 3-5 years relevant Financial Systems, Accounting, Financial Management in a busy environment
  • Knowledgeable in RPA, Data Visualization, Machine Learning, SQL and/or experience in any scripting or programming language
  • Knowledgeable in agile methodologies and ways of working
  • Attention to detail with good organizational, planning, report writing and presentation and project management skills.
  • Proactive, confident, energetic with the ability to work under pressure, to tight schedules/deadlines and monitor and follow up on all actions taken.
  • Ability to collaborate and communicate with confidence and influence diverse stakeholders.
  • Experience in working on project and project management certification is critical
  • A proven team player with excellent communication and interpersonal skills.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 31 January. 2023

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